FAQ

What areas do you serve?

We serve the following cities in Washington State: Auburn, Bainbridge Island, Bellevue, Bonney Lake, Bothell, Bremerton, Burien, Centralia, Chehalis, Covington, DuPont, Edmonds, Enumclaw, Everett, Federal Way, Fife, Gig Harbor, Issaquah, Kent, Kingston, Kirkland, Lacey, Lakewood, Lynnwood, Maple Valley, Marysville, Mercer Island, Mill Creek, Monroe, Morton, Montlake Terrace, Port Angeles, Port Orchard, Port Townsend, Poulsbo, Sequim, Shelton, Silverdale, Snoqualmie, North Creek, Olympia, Puyallup, Redmond, Seatac, Seattle, Shoreline, Spanaway, Sumner, Tacoma, Tukwila, Tumwater, White Center, Woodinville

Why do I need an inspection?

Municipalities in Washington state require that private stormwater systems are inspected and maintained annually, and that inspection and maintenance records are on file. This requirement has, and continues to become more strict as environmental regulations have tightened.

What is your lead time to service a stormwater system?

Generally, we can service a system within 2 to 4 weeks depending on our work load. Emergency service is also available if rapid response is needed.

What do municipalities require from me? What happens if I ignore a municipal letter about my stormwater system?

Ignoring a municipal letter is not advised. Often, municipal fines for being out of compliance for extended periods can be very expensive. Often several hundred dollars a day.

Do you provide emergency services?

Yes we do.

Do you provide services to sewer systems?

No. We specialize in managing stormwater systems. This means we service and maintain them and submit all the required reporting information on our clients behalf so we can guarantee compliance with their local municipal requirements. We have found this takes a very focused approach.

How do I pay my invoice?

You can pay with a credit card or we will send you an invoice.

What is the benefit of maintaining my system annually?

Sediment builds up in your stormwater system when it is not maintained. This build-up can cause blockages that result in flooding. Other problems can also occur from maintenance neglect such as root infiltration, asphalt damage, problems with the grout in the pipes, overgrown storm ponds, etc.. Having a vendor keep tabs on your system means that issues will be addressed before they become costly to repair, or cause major problems.

Why are my storm drains flooding?

The accumulation of too much sediment, root infiltration, and unknown structural damage to a stormwater system are the most common causes of flooding.

Do I need to be present during my property’s inspection?

99% of the time, it’s not necessary. Most stormwater structures are easily accessible. If you have any access issues, be sure to let us know. Also, if you’d rather do a coordinated inspection, we are able to accommodate that as well.